Resources

The following resources focus on performance management or have areas dedicated to the topic of performance management.

Organizations/Programs
Baldrige National Quality Program
IBM Center for the Business of Government
National Academy of Public Administration
National Center for Public Productivity
Performance Reporting for Government
Pew Center on the States: Grading of the States 2008 Report
The Performance Institute
Advancing Government Performance: Auditor Roles in Performance Measurement
Center for State & Local Government Excellence
California's Best Practices Wiki

Magazines/Newsletters
The Public Manager
The Government Executive
Stateline
Governing Magazine
Bob Behn's Public Management Report
GovLeaders.org
Gallup Management Journal
Business Network

Seminars and Training
Government Executives Network
State of Iowa, DAS-HRE, Performance and Development Solutions
The Performance Institute
Change and Innovation Agency, Ken Miller

Books
Basics of Lean
Lean Six Sigma for Service - Michael George
Lean Thinking - Jim Womack & Daniel T. Jones
Lean Solutions - Jim Womack & Daniel T. Jones
The Elusive Lean Enterprise - Keith Gilpatrick & Brian Furlong
The Toyota Way and The Toyota Way Fieldbook - Jeffrey K. Liker
Value Stream Management - Don Tapping
Learning to See - Mike Rother & John Shook
Creating Continuous Flow - Mike Rother & Rick Harris
Becoming Lean - Jeffrey K. Liker
The Machine that Changed the World - Jim Womack, Daniel T. Jones & Daniel Roos
The Perfect Engine - Anand Sharma & Patricia E. Moody
How Toyota Became #1-David Magee
Performance is the Best Politics-Graham Richard

Change Management
Managing Transitions - William Bridges
Teaching the Elephant to Dance - James Belasco
The Wisdom of Teams - Jon Katzenbach & Douglas Smith
Real Change Leaders - Jon Katzenbach
Leading Change - John Kotter
The Heart of Change - John Kotter
Deep Change - Robert Quinn
The Fifth Discipline - Peter Senge
Action Learning in Action - Michael Marquardt
Leading Change: Overcoming the Ideology of Comfort and the Tyranny of Custom - O'Tool
Employees Survival Guide to Change - Prosci Research

Leadership
We Don't Make Widgets - Ken Miller
The Servant - James C. Hunter
The World's Most Powerful Leadership Principle: How to Become a Servant Leader - James C. Hunter
Shackleton's Way - Margot Morrell & Stephanie Capparell
The 21 Indispensable Qualities of a Leader: Becoming the Person Others will Want to Follow - John C. Maxwell
The Five Dysfunctions of a Team - Patrick Lencioni
Overcoming the Five Dysfunctions of a Team - Patrick Lencioni
Stewardship: Choosing Service Over Self-Interest - Peter Block
The Leadership Engine - Noel Tichy
Built to Last - Jim Collins & Jerry Porras
Good to Great - Jim Collins

Archives
National Partnership for Reinventing Government